Q: What does the website migration service include? Will my site be safe?
A: The web site migration service offered by Teletronic hosting service is totally free and involves moving all your files, databases and e–mails from your present provider to your new hosting account with us. We will also revise all the configuration settings required for your websites to be completely functional on our leading–edge cloud hosting platform.Our techs are completely capable of moving any kind of website. With years of work experience in this field, they are well–versed in the specificities of our web hosting platform, our Control Panel as well as all other famous Control Panels. For them, transferring a custom web application with multiple custom libraries is as easy as moving a plain WordPress–based blog.
Q: How long will it take for my site to be migrated over to your platform?
A: We try to accomplish all web site migrations ASAP. Even so, we don’t have a fixed time frame for website migrations. There are different factors that you have to take into account – the sheer size of your website and the workload of our website migration staff, etc. We constantly try to carry out each migration in under 48 hours. With smaller websites, our staff usually manages to finish within 24 hours.
Q: Do you need something from me before you begin moving my site?
A: Yep. We will need the name of the website that you’d like us to move. We’ll also need a way to log into your old hosting account so that we can get the content pertaining to your website.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: No. Your web site will remain accessible online during the migration. Once everything is completed on our end, we will inform you so that you can preview it and check for problems. If everything is alright, all you will have to do is update your domain name’s DNS records.
Q: Will my old hosting provider need to provide any info/assistance?
A: Nah. We will never touch base with your web hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: We can migrate your web site from any web hosting provider or any Linux–based web hosting platform given that we can gain access to the Control Panel and there’s FTP access available.The only websites that we’re unable to migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.