Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering excellent support promptly is our main priority, so we back up each shared website hosting plan with a 1–hour ticket solution guarantee. After you submit a ticket or drop an email, our user technical support team will do their best to present the most satisfactory remedy for your issue and to give you advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is supplied by a group of competent employees which are ready to reply to your questions asap. You’ll be able to speak with the tech support team by launching a support ticket from your Website Control Panel or by posting us an e–mail. On working days, you can also call us on the phone or make use of the live chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need assistance while working on your sites within the Control Panel, you could always simply click the Help key and pick your problem in the set of content articles that will came up. We have also turned almost all the posts into videos. The catalogue of movies will come up if you choose the Videos option located on the top right.