A 99.9% Server Uptime
The primary benefit of establishing your very own shared website hosting system is that you don’t have to be worried about compatibility issues – you set up a particular set of software tools in such a way so as to be compatible with a specific set of hardware elements. The final result is something a whole lot more steady and dependable, because there are much less potential chances of failure. We have built our cloud hosting platform atop tried and tested hardware elements coupled with a heavily tweaked version of SELinux in an attempt to create a completely secure home for your own personal sites.
That is why, with all our shared website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also built our very own internal network in all our datacenters. Everything is based on top–hole hardware parts furnished by Juniper. Moreover, on each router, we’ve configured a firewall with an advanced algorithm to successfully sift out all shady requests.
Because of this, in each of our data center facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all hosting plans in each and every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not pleased with our hosting services, or if you consider them insufficient, or if you decide that you need to have a VPS servers instead of a cloud hosting plan – you will receive a reimbursement, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control of your domains even if you cancel your account with us.
24/7 Technical Support
In case you operate a hosting firm, your technical engineers are of foremost importance. This is the reason why we’ve conscientiously assembled a very proficient team of technicians, each with many years of practice behind his back. Thanks to them, our company offers 24x7 support with each of our web hosting services.
And not only that, we offer a 1–hour response time guarantee. All client support tickets are replied to within one hour and our average ticket response time is under 20 minutes!